Technology

Purpose-Built Technologies for the Full Enterprise AI Lifecycle

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Tacit knowledge capture at scale.

Tacit knowledge capture at scale. Apprentice watches how experts perform their work and turns it into process maps, documentation, and automation in hours, not months.

The Problem

Many processes don't have any documentation today. People in the enterprise have been doing the work for years, so they know how it's done, but that knowledge only lives in the heads of the experts.Capturing this domain knowledge is the first step of reimagining how work gets done.

Apprentice — Capturing tacit knowledge at scale

Inspired by how new hires learn, Apprentice watches how experts perform their work and learns from them. It takes in video recordings, combined with transcripts, and creates the process maps and documentation needed to fully understand how work is done. It captures the happy path, as well as the edge cases, and learns the why in addition to the how. Traditionally this would have taken consultants 3-6 months with user interviews to complete this process, Apprentice does this through technology.The documentation created by apprentice allows automation as well as reimagining the process itself, leading to a transformed process.
Apprentice illustration

Capabilities

01

Process capture

Create process maps of existing workflows by using video recordings of domain experts doing their work.

02

Workflow consolidation

Learn a workflow in depth by aggregating multiple sessions of experts, capturing both happy paths, and edge cases

03

Agentic execution

Leverage the context curated by capture to change how work is done